Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-volume periods (such as holidays or sales), processing times may be slightly delayed. We appreciate your patience.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping
We offer several shipping options, including standard and expedited services. Typical delivery times:
Standard: 3–7 business days
Expedited: 2–3 business days
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available.
Lost or Damaged Packages
If your order arrives damaged, please contact us as soon as possible at [your support email] with your order number and a photo of the item’s condition. We’ll work to resolve the issue quickly.
If your package is lost in transit and tracking shows no delivery, please reach out—we’ll help locate the package or issue a replacement.
Shipping Questions?
For any shipping-related inquiries, please contact us at john@vallebaseball.com